Terms of Service

Please read these terms and conditions carefully before using our AI phone assistant service.

Effective Date: January 31, 2025 | Last Updated: January 31, 2025

Agreement Overview

These Terms of Service ("Terms") govern your use of the Beauty Drop AI service operated by Vortex AI, Inc. doing business as Beauty Drop AI ("we," "us," or "our"). By accessing or using our service, you agree to be bound by these Terms.

Acceptance of Terms

By using Beauty Drop AI services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

User Agreement

You must be 18 years or older and have legal authority to enter into agreements.

Business Use

Services are intended for legitimate business purposes in the beauty industry.

Service Description

What We Provide

Beauty Drop AI provides an artificial intelligence-powered phone assistant service designed specifically for beauty businesses, including:

  • 24/7 automated call handling
  • Appointment booking and scheduling
  • Customer inquiry management
  • Payment processing integration
  • SMS notifications and reminders
  • Business analytics and reporting

Your Responsibilities

Account Security

  • • Maintain confidentiality of account credentials
  • • Notify us immediately of any security breaches
  • • Use strong passwords and enable two-factor authentication
  • • Monitor account activity regularly

Lawful Use

  • • Comply with all applicable laws and regulations
  • • Use services only for legitimate business purposes
  • • Respect intellectual property rights
  • • Maintain professional standards in communications

Data Accuracy

  • • Provide accurate business information
  • • Keep service details and pricing updated
  • • Ensure customer data is current
  • • Promptly update any changes to business hours

Prohibited Activities

  • • Attempt to hack or reverse engineer our systems
  • • Use the service for illegal or fraudulent activities
  • • Spam, harass, or abuse customers or staff
  • • Violate any third-party rights or agreements

Payment Terms

Subscription & Billing

Transparent pricing with flexible payment options

Subscription Plans

We offer various subscription plans with different features and pricing tiers. All prices are clearly displayed on our pricing page and subject to change with 30 days notice.

Monthly and annual billing options
Automatic renewal unless cancelled
Secure payment processing

Refund Policy

We offer a 30-day money-back guarantee for new subscribers. Refunds will be processed within 5-7 business days after approval. Services used during the refund period may be subject to usage fees.

Service Availability

While we strive to maintain 99.9% uptime, we cannot guarantee uninterrupted service availability due to maintenance, updates, or unforeseen technical issues.

Scheduled Maintenance

  • • Advance notice provided when possible
  • • Typically scheduled during low-usage periods
  • • Service credits may apply for extended outages

Emergency Issues

  • • 24/7 monitoring and rapid response
  • • Status updates provided on our website
  • • Priority given to service restoration

Intellectual Property

Our Rights

All intellectual property rights in the Beauty Drop AI service, including software, algorithms, trademarks, and proprietary technology, remain the exclusive property of Vortex AI, Inc.

You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.

Your Content

You retain ownership of any content you provide to us (business information, customer data, etc.). By using our service, you grant us a license to use this content solely for providing our services to you.

Limitation of Liability

Important Legal Notice

Please read this section carefully as it limits our liability and affects your legal rights.

To the maximum extent permitted by law, Vortex AI, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • • Loss of profits or revenue
  • • Loss of business opportunities
  • • Data loss or corruption
  • • Service interruptions
  • • Third-party claims
  • • Technology failures
  • • Unauthorized access to data
  • • Costs of substitute services

Maximum Liability: Our total liability for any claims shall not exceed the amount you paid for the service during the 12 months preceding the claim.

Termination

By You

You may terminate your account at any time by:

  • • Cancelling through your account dashboard
  • • Contacting our support team
  • • Written notice to our address

By Us

We may terminate your account for:

  • • Violation of these Terms
  • • Non-payment of fees
  • • Illegal or fraudulent activity
  • • Upon 30 days written notice

Effect of Termination

Upon termination, your access to the service will cease immediately. We will retain your data for 90 days to allow for reactivation, after which it will be permanently deleted unless required by law.

Governing Law & Disputes

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in Clark County, Nevada.

Alternative Dispute Resolution

We encourage resolving disputes through good faith negotiation. If unsuccessful, disputes may be resolved through binding arbitration under the rules of the American Arbitration Association.

Contact Us About These Terms

If you have questions about these Terms of Service, please contact us:

Mail

Vortex AI, Inc. d/b/a Beauty Drop AI
Legal Department
4276 Spring Mountain Rd, Suite 200
Las Vegas, NV 89102

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of our services after changes become effective constitutes acceptance of the updated Terms.